NuStep recumbent cross trainers are among the most-used machines in PT clinics and SNF rehab gyms. When one starts clicking, slipping or losing resistance, we match your facility with a qualified technician for repair and preventive maintenance.
Match with a qualified biomedical technician within 24 hours.
A technician matched through our network will typically inspect the unit, confirm the fault, and quote the repair before starting work. Depending on the equipment, a visit can include output or calibration verification (resistance and console function), replacement of worn parts such as lead wires, cables, pads, cords and casters, a functional check of every mode, and an electrical safety test. You get a written service record for each unit with the serial number, work performed, results and sign-off, which is what surveyors, accreditors and insurers ask to see. See a sample service report.
Commercial NuStep equipment is generally built to be serviced, and many failures are parts-level repairs. Replacement starts to make sense when parts are no longer available, the unit has several failures at once, or repeated repairs cost more than half the price of a newer model. Your technician can give you a repair estimate first so you can decide.
See all physical therapy equipment we service.
NuStep is a trademark of its owner. Medical Equipment Repair Network is an independent service network and is not affiliated with, authorized by or endorsed by NuStep. Equipment under an active manufacturer warranty or service agreement should normally be serviced through that agreement.
Request a free quote for nustep repair at your clinic.