Richmar Equipment

Richmar Equipment Repair: TheraTouch Electrotherapy & Ultrasound

Richmar TheraTouch combination units deliver electrotherapy and ultrasound from one device, so one failure can take two modalities off your schedule. We match PT clinics with qualified technicians for Richmar repair, output calibration and electrical safety testing.

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Qualified biomedical technicians
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Match within 24 hours
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All 50 states

Get a Free Repair Quote

Match with a qualified biomedical technician within 24 hours.

Richmar Equipment We Help Facilities Service

  • TheraTouch combination electrotherapy and ultrasound units (such as CX2 and CX4 models)
  • Ultrasound applicators
  • Lead wires, cables and accessories

Common Problems Technicians See

  • One or more stim channels with weak or no output
  • Ultrasound applicator errors or failed output checks
  • Touchscreen or control faults
  • Worn lead wires and connectors
  • Damaged power cords

What a Service Visit Includes

A technician matched through our network will typically inspect the unit, confirm the fault, and quote the repair before starting work. Depending on the equipment, a visit can include output or calibration verification (stim output and ultrasound output), replacement of worn parts such as lead wires, cables, pads, cords and casters, a functional check of every mode, and an electrical safety test. You get a written service record for each unit with the serial number, work performed, results and sign-off, which is what surveyors, accreditors and insurers ask to see. See a sample service report.

Repair or Replace?

Commercial Richmar equipment is generally built to be serviced, and many failures are parts-level repairs. Replacement starts to make sense when parts are no longer available, the unit has several failures at once, or repeated repairs cost more than half the price of a newer model. Your technician can give you a repair estimate first so you can decide.

See all physical therapy equipment we service.

Richmar is a trademark of its owner. Medical Equipment Repair Network is an independent service network and is not affiliated with, authorized by or endorsed by Richmar. Equipment under an active manufacturer warranty or service agreement should normally be serviced through that agreement.

Request a free quote for richmar equipment repair at your clinic.

Frequently Asked Questions

In most cases, yes. Common failures such as output channel faults, applicator issues and worn cables are parts-level repairs. A technician can give you an estimate before work starts.
Yes. Output on each stim channel and the ultrasound output should both be verified on the manufacturer's schedule, along with an electrical safety test.
Yes. See our e-stim, TENS and therapeutic ultrasound repair pages for other brands.